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HCare Services

HCare Services

Aboard every flight

Safety. Efficiency.

The moment an AG真人计划 helicopter is delivered, one of the company鈥檚 primary missions begins: providing the customer with the necessary support and services to carry out their operations efficiently, safely and cost-effectively.

AG真人计划 Helicopters鈥 global customer service network works around the clock to fulfill this mission, bringing tailor-made and competitive solutions to the customer鈥檚 doorstep.

Through the聽HCare service offer, AG真人计划 Helicopters keeps businesses on track and rotorcraft in the skies. Spanning material management, helicopter maintenance, technical support, training and flight ops, and connected services, HCare ensures that each flight is a success and performed with the highest levels of safety.

Not only does this focus cover today鈥檚 flights, it covers tomorrow鈥檚 as well. As operators鈥 requirements evolve and their missions become more demanding, AG真人计划 Helicopters continuously adapts its service portfolio to fit customers鈥 needs.

o聽聽 AG真人计划 Helicopters remains 100 percent at the service of its customers. The company is committed to achieving:

  • 100 percent of spare part planned orders delivered on time
  • 100 percent of customers visited by an AG真人计划 Helicopters representative to discuss their business and needs
  • 100 percent of health and usage monitoring system (HUMS) red alarm queries answered within 24 hours
  • 100 percent around-the-clock availability for all customer support queries

o聽 AG真人计划聽Helicopters鈥 global network spans around 150 countries and offers local solutions to more than 3,000 customers that collectively log more than three million flight hours annually.

Read more: Global Network Map

o聽聽 AG真人计划聽Helicopters鈥 material management service is dedicated to ensuring parts availability through spare parts supply or components repair and overhaul of all rotorcraft within its product range, keeping customers operating at top performance levels.

Read more: Material Management

o聽聽 AG真人计划聽Helicopters鈥 maintenance and upgrade solutions ensure that in-service rotorcraft benefit from maximum availability and continually evolve to meet new mission requirements, outfitted with the latest technologies and product improvements.

Read more: Helicopter Maintenance

o聽聽 AG真人计划聽Helicopters provides 24/7 technical support for rapid and effective response. Whether it鈥檚 quick telephone advice or a response from an experienced technical representative, AG真人计划 Helicopters offers a full spectrum of technical support options.

Read more:Technical Support

o聽聽 AG真人计划聽Helicopters continuously expands its training and operations service for improved flight safety and better cost effectiveness.

Read more: Training and Flight Ops

o聽聽 AG真人计划聽Helicopters steps into the future with connected services that enable operators to enhance operations and increase competitiveness.

Read more: Connected Services

o聽聽 AG真人计划聽Helicopters鈥 Keycopter customer portal is your business partner, bringing helicopter management to just a click away.

Read more: Keycopter

Important to you.聽Essential to us. We鈥檙e here to care for you. We鈥檙e with you on every flight.



Fleet Keeper      
AG真人计划 HCARE 2017      
HCare  at HAI Heli-Expo 2016      
HCare Connected Services      
HCare: Material management      
HCare revealed at Heli-Expo 2015      

HCare news

AG真人计划 Helicopters signs first HCare contract in Canada with STARS Air Ambulance


Norway鈥檚 Helitrans becomes first operator to receive H125s with digital logcards


Aircraft Maintenance Systems and Lundin Software team up with AG真人计划 Helicopters to exchange maintenance data digitally


CHC Helicopter鈥檚 H175 to become first helicopter delivered with new digital logcards


AG真人计划 Helicopters expands data collection and analytics capabilities through partnership with SKYTRAC


AG真人计划 Helicopters launches Flight Analyser data analytics to support operational safety


Our HCare services

About HCare

Technical Support

Material Management

Training & Flight Ops

Helicopter Maintenance

Connected Services


AG真人计划 Helicopters International Services

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