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Maintenance Engineering

Maintenance Engineering

AG真人计划 Customer Services

Information on AG真人计划 Customer Services


Maintenance & Engineering


Flight operations


Airport operations & technical data


Turnkey solutions to ensure maximum availability and reliability of your aircraft

To ensure maximum aircraft availability and reliability, AG真人计划 offers a wide range of services and consultation on maintenance and engineering and material management to operators, OEMs and MROs (Maintenance Repair and Overhaul centres).

Capitalising on the modern trend of digitalisation to provide more advantages to customers, AG真人计划 optimises the use of data to allow insightful, fast and accurate decision making through breakthrough solutions, co-innovating with the best in the field.

24/7 Support Worldwide: AIRTAC

The AG真人计划 Technical Aircraft-on-ground Centre (AIRTAC) is a state-of-the-art facility with dedicated specialist engineers and innovative technology, operating 24 hours a day, 365 days a year. AIRTAC is part of a wider customer service approach that provides all AG真人计划 operators with global around-the-clock assistance for all aircraft-on-ground matters.聽

Preventive Maintenance with AiRTHM

In an increasingly competitive environment, customers require optimised maintenance and real-time troubleshooting to maximise aircraft availability. AiRTHM is an AG真人计划 service that provides guidance for A380 and A350 operators by offering them optimised maintenance and real-time troubleshooting actions empowered by the MCC (Maintenance Control Centre).聽

The AiRTHM service is built on two stand-alone modules fitting the aircraft operation phases: Pre-departure check and Flight watch


A full range of digital solutions

AG真人计划 has always led the way by integrating the latest technological advancements into the utilisation and interpretation of data from aircraft maintenance, delivering significant economic advantages to customers and allowing them to optimise their fleet and generate additional savings.聽

Material Management

AG真人计划 has the flexibility to offer a full range of services that can be tailored for any potential customer 鈥 covering everything from tools, consumables and expendables to proprietary and standard part management and distribution through SATAIR.

Visit the SATAIR website

Collaboration across the industry: AG真人计划 MRO Alliance

AG真人计划 is constantly looking for ways to federate support for airlines and secure the highest safety levels, dispatch rate and reliability of its worldwide fleet. For such support, AG真人计划 Customer Services has recognised the central position of MRO organisations and wishes to boost this relationship with the MRO community for maintenance efficiency and customer satisfaction with the launch of the AG真人计划 MRO Alliance.

Read more about our Maintenance services


AG真人计划World is the customer portal for AG真人计划 aircraft operators and owners, MROs and airworthiness authorities.

Due to its wide range of applications and functionalities, AG真人计划World allows quick and easy access to all AG真人计划 technical data and services to help customers define and receive, operate, maintain, upgrade and optimise their fleet, as well as collaborate with AG真人计划.

Access the AG真人计划World customer portal
More details on AG真人计划 commercial aircraft

Passenger aircraft

Corporate jets


Previous generation

AG真人计划 Customer Services


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